The following benefits are available to our diverse network of pleased clients who use our virtual reception and phone answering services.
On Top of the Game Receptionists
Personalized Greetings and Scripts
Try Before you Commit
24/7 Operational Support
Flexible Messaging Solutions
Striving for Excellence
Activation in Minutes
Seamless Communication via CRM
Flexible Solutions to Meet Your Needs
Seeking for Advancements
We value your caller experience and business reputation just as much as you do.
Virtual Receptionist and Answering Services
You can be up and running in minutes, with your own personalized greeting. There are no long-term obligations, and you can choose from a wide range of virtual receptionists and telephone answering services to meet your specific needs.
You may be assured that you will never miss a possible appointment or an important call again, whether you are a small or large company. A virtual receptionist is knowledgeable, courteous, and skilled in customer service, all at a fraction of the expense of a full-time receptionist.
Stand Out From the Crowd
To set yourself apart from the competition, use effective communication. To make your clients feel appreciated, understood, and important, Global Presence Marketing combines the greatest receptionists in the United States with cutting-edge technology. Because of our significant professional answering service experience, we are able to provide high-quality and unique features that make use of cutting-edge technology.
Locally Answered Calls
Speaking with someone who does not comprehend accents, language, or tone can be extremely frustrating for customers. As a result, all Global Presence Marketing receptionists are situated on-shore in America, ensuring the greatest possible call answering service.
Personalized Greetings with Our Voice
We help you maintain your personal touch by answering every call with your desired professional greeting from our live receptionist support staff. We use the script you offer to give your company a unique voice. It is also feasible to have personalized on-hold messages, which elevate the customer experience.
24/7 Answering Service Operations
Never again will you miss a critical call, opportunity, or possible sales lead. Our virtual receptionists work around the clock and provide a 24-hour answering service so that your company may be accessed at any time. To make a memorable first impression, our call answering service answers calls in an average of 10 seconds.
You have ultimate control with month-to-month subscriptions. Forget about contract lock-ins and cancellation costs. Instead, you may use a scalable and adaptable answering service, as well as virtual receptionist services, to give help as your company grows. You may scale up as your company grows or handle peak periods, as well as scale down during slower periods.
How Does A Virtual Answering Service Help Your Company?
Based on your script, an experienced and pleasant receptionist in America will answer the phone and politely greet your caller.
They will screen calls and handle them according to your preferences. A live receptionist will contact you to inform you of who is calling and what they are calling about, and then transfer the call to you to accept. If you are busy, the live receptionist will take a message and send you a text or email notification.
We can provide overflow or peak service, lunch relief, and holiday cover if you currently have a receptionist. We also provide a 24-hour telephone answering service for your company, ensuring that you never miss an essential call again.
Real-Time Contact Management
You can inform our live answering service of your greeting, call, transfer, and message choices in real-time using our simple mobile applications or web client interface. Are you unable to take calls? Simply change your status, and we'll take messages on your behalf, just as a real receptionist would.
Our Service Offerings
- A polite, real receptionist will take your calls 24 hours a day, 7 days a week, using your script to guarantee that all calls reflect your brand and values.
- Call forwarding, message, and personalized greetings are all available.
- Month-to-month packages based on call volumes are available, as well as pay-as-you-go options, to provide you with the greatest possible value.
- You can keep your current phone number or we can give you a new one.
- Customized on-hold messages to boost your company's professionalism.
- Scripted inquiries and responses - a live answering service team will thoroughly answer and resolve your questions.
- Provide customer service, answering the phone, organizing appointments, managing reservations, and changing bookings with the help of a skilled virtual assistant.
- Corporate options include a professional account manager and a bespoke service that is totally customized to meet your changing demands for a company phone answering service.
What is an Answering Service?
A phone answering service manages inbound calls, outbound call transfers, and message taking. The phone answering service is based in the United States and provides localized customer support to consumers around the country. We can also assist with foreign answering service needs.
A 24-hour answering service ensures you do not miss any crucial calls by being available around the clock. The service can forward essential calls to dedicated personnel and free up employee time by filtering out non-urgent or unnecessary calls.
A telephone answering service may now give great customer service as technology progresses. You may instantly adjust your availability and instructions for the virtual receptionist by utilizing the smartphone app or the client’s online site.
It is conceivable to hire a complete team of employees to provide an answering service for less than you would have to pay a full-time receptionist, resulting in not only increased efficiency and customer service, but also cost savings.
What Does a Virtual Receptionist Do?
A virtual receptionist can help your company without breaking the bank. With one exception, they are identical to a real receptionist. Instead of working at the front desk of your real business, they work from home or at a virtual receptionist services office located anywhere in the United States. They manage all of your phone calls remotely, from a location other than where you are.
You would not have to pay a regular salary or any benefits to an employee if you outsource. You will save money on things like a computer, headset, phone, desk, chair, stationary, and more that you would have to purchase for a live receptionist.
With a free 7-day trial period and no credit card necessary, try an answering service with Global Presence Marketing right now. Set up virtual receptionist services to begin answering phone calls for your company right away.